Training Modules (PowerPoints)

  • Medicare & Tax-Favored Health Programs

    Explains tax-favored health programs and basic information about how those programs work with Medicare.

    Language: English

  • Getting Started with Medicare

    Provides a basic overview of the Medicare Program—Part A, Part B, Medigap Policies, Part C, Part D, the Federally-facilitated Health Insurance Marketplace, and Medicaid.

    Language: English

  • Medicare Rights and Protections

    Explains the rights and protections afforded to someone enrolled in Original Medicare, a Medicare Advantage Plan, another Medicare health plan, or a Medicare Prescription Drug Plan.

    Language: English

  • Derechos y Protecciones de Medicare (Medicare Rights and Protections)

    El módulo “Derechos y Protecciones de Medicare” explica los derechos, las protecciones y los procesos de apelaciones para personas inscriptas en Medicare.

    Language: Spanish

  • Medicare Supplemental Insurance (Medigap) Policies

    Provides insight on how Medigap policies work with Medicare, what the policies cover and how they are structured, and when to buy a Medigap policy.

    Language: English

  • Coordination of Benefits

    Explains the rules that govern the payers‘ responsibility when people have Medicare and certain other types of health and/or prescription drug coverage.

    Language: English

  • Coordinación de Beneficios (Coordination of Benefits (COB))

    Este módulo, "Coordinación de beneficios (COB)", se explican las diferentes responsabilidades de pago para personas que tienen Medicare y otros tipos de cobertura médica o de medicamentos recetados.

    Language: Spanish

  • Medicare for People with End-Stage Renal Disease

    Explains the Medicare Program for people with End-Stage Renal Disease (ESRD), like eligibility and enrollment, coverage, and health plan options. Also provides additional sources of information.

    Language: English & Spanish

  • Medicare para personas con enfermedad renal en etapa final (Medicare for People with End-Stage Renal Disease)

    Este módulo de capacitación explica la cobertura de Medicare para personas con enfermedad renal en etapa final (end-stage renal disease, ESRD).

    Language: Spanish

  • Medicare Drug Coverage (Part D)

    Provides basic information about Medicare prescription drug coverage, benefits and costs, eligibility and enrollment, extra help, comparing and choosing plans, and coverage determinations and appeals.

    Language: English

  • Medicare and Medicaid Fraud and Abuse Prevention

    Explains Medicare and Medicaid fraud, waste, and abuse prevention, detection, reporting, and recovery.

    Language: English

  • Medicare Advantage and Other Medicare Health Plans

    Provides a comprehensive overview of Medicare Advantage Plans. It also includes a detailed lesson on marketing guidelines and the ways health plans may or may not market their plans.

    Language: English

  • Medicaid & the Children’s Health Insurance Program

    Provides an overview of Medicaid and the Children’s Health Insurance Program's (CHIP), eligibility, benefits, and administration. Also includes state help information for Medicare-Medicaid enrollees.

    Language: English

  • Medicare and Other Programs for People With Disabilities

    Provides an overview of eligibility and enrollment for Social Security programs and Medicare; and summarizes and explains options for people with disabilities and/or limited income and resources.

    Language: English

  • Medicare y otros programas para personas con incapacidades (Medicare and Other Programs for People With Disabilities)

    En este módulo de capacitación, se explican Medicare y otros programas para personas con incapacidades.

    Language: Spanish


  • Job Aid: 2022 Medicare Amounts

    Summarizes the 2022 Medicare cost amounts for Part A (Hospital Insurance), Part B (Medical Insurance), and Part D (Prescription Drug Coverage).

  • Job Aid: Medicare Part C and Part D Enforcement Actions

    This information is intended to help State Health Insurance Assistance Program (SHIP) counselors and others who help people with Medicare explain plan enforcement actions while using the Medicare Plan Finder (MPF).

  • Job Aid: 2022 Medicare Appeals Processes

    Compares the 2022 appeals process for Medicare Part A and Part B (Fee-for-Service).

    Language: English

  • Adding Drugs & Pharmacies when Shopping for Plans

    Discusses adding drugs & pharmacies when shopping for plans.

  • Create an Account for a Personalized Medicare Plan Finder Experience

    Explains the benefits of creating a Plan Finder account. You’ll need to create an account to access personalized information and features.

  • Things to Consider When Choosing a Medicare Plan

    Discusses things to consider when you compare Medicare health or drug plans at

  • Drug Coverage under Different Parts of Medicare

    Provides an overview of drug coverage under Medicare Part A (Hospital Insurance), Medicare Part B (Medical Insurance), Medicare Advantage Plans with prescription drug coverage, and Medicare Prescription Drug Plans.

  • Medicare and the Marketplace

    This presentation focuses on the Health Insurance Marketplace® (sometimes called the “Marketplace” or “Exchange,”) and what people with Medicare need to know.

    HEALTH INSURANCE MARKETPLACE is a registered service mark of HHS.

  • Job Aid: Web Resources

    Tips for resources that are found on CMS’s and other government websites.

    Language: English

  • Job Aid: Medicare Card

    Shows a sample of the Medicare card.

    Language: English

  • Job Aid: 2022 Medicare Savings Program (MSP)

    An overview of Medicare Savings Programs (MSP). Includes monthly income limits and the Medicare costs covered.

    Language: English

  • Job Aid: 2021/2022 Standard Drug Benefit

    The 2020-2021 Medicare standard drug benefit amounts, including benefit parameters and Extra Help co-payments.

    Language: English

  • Learning Activity: Medicare Wuzzles

    Includes a series of Medicare brainteaser puzzles that may be used during training.

    Language: English

  • Learning Activity: Medicare Alphabet Soup

    An interactive activity that can be used during Medicare training. Participant sheet and answer sheet included.

    Language: English

  • Learning Activity: Medicare Board Game

    An interactive game that can be used to review Medicare information during training. Leader guide, game board, and question cards available for download.

    Language: English


  • Easy to follow step-by-step instructions on how to use Medicare Plan Finder to find and compare plans in your area that meet your needs. Official Medicare video.

  • The PDC will better serve stakeholders who access quality, price, and volume data sets like those currently found on This webinar shows the improved portal, which will be available on when it’s launched in late summer 2020.

  • Explains Care Compare and shows you an improved redesign of the 8 existing compare tools into a single user-friendly interface with quality, price, volume, and other data, which will be available on when we launch it in late summer 2020.

  • This video shows you how to navigate the CMS National Training Program's (NTP) new website. It will show you how to locate program-related training sessions and resources on topics such as Medicare and Medicaid, and walks you through the steps of enrolling in and taking a course.