RESOURCE
CMS Product Ordering Website
This resource provides partners with instructions on setting up an account and ordering CMS products for free on the Product Ordering Website.
PDF
701.71 KB
RESOURCE
Job Aid: 2025 Medicare Amounts
Summarizes the 2025 Medicare cost amounts for Part A (Hospital Insurance), Part B (Medical Insurance), and Part D (Prescription Drug Coverage).
PDF
338.02 KB
RESOURCE
Need Help Adding Pharmacies & Drugs to Your Medicare Account?
This Medicare Plan Finder resource gives step-by-step instructions for adding drugs and pharmacies while logged into Medicare Plan Finder.
PDF
1.11 MB
RESOURCE
What’s New in Medicare Plan Finder (2024)
A look at 5 improvements to Medicare.gov/plan-compare to help you make the most of your plan search.
Video
PAST EVENT
Common Mistakes People with Medicare Make
This is a recording from a live event at the 2024 NTP summer workshop in Woodbridge, NJ, on August 14, 2024. Eric Hausman (Health Insurance Information Counseling and Assistance Program, NYC) explains some common missteps people with Medicare may make and potential resolutions and preventive steps.
45 min
RESOURCE
2024 Medicare OEP Bootcamp - Day 1
Medicare Plan Finder basics and user tips, 2024 Plan Finder updates, and information about the Medicare Prescription Payment Plan.
PowerPoint
31.4 MB
PAST EVENT
Medicare OEP Bootcamp - Day 1
This recorded webinar presents Medicare Plan Finder basics and user tips, 2024 Plan Finder updates, & information about the Medicare Prescription Payment Plan.
2 hr 15 min
RESOURCE
Medicare Prescription Payment Plan Partner Policy Q&A
This resource includes answers to various Medicare Prescription Payment Plan Partner Policy questions.
PDF
337.73 KB
RESOURCE
2024 Medicare OEP Bootcamp - Day 2
Includes Medicare OEP overview and general program updates, 1-800-MEDICARE overview and activities, OEP media outreach campaigns, SHIP overview and Virtual Counseling Toolkit, Medicare account experience, and marketing updates.
PowerPoint
52.17 MB
RESOURCE
New Special Enrollment Periods (SEPs) for Dually Eligible and Extra Help-eligible Individuals
New! Effective January 1, 2025, the quarterly Dual/LIS SEP will sunset. It will be replaced by a new Dual/LIS SEP that will allow dually eligible and LIS-only eligible individuals to elect a standalone prescription drug plan (PDP) in any month. In addition, effective January 1, 2025, a new Integrated Care SEP will allow full-benefit dually eligible individuals to elect an integrated dual eligible special needs plan (D-SNP) in any month to align coverage with a Medicaid managed care organization.
PDF
477.58 KB
PAST EVENT
Workshop: Medicare Part C/D Marketing Guidelines
This is a recording from the 2024 NTP summer workshop in Colorado Springs, CO (August 6-8, 2024). Ashley Hashem (CMS) presents the differences between communication and marketing for Medicare health and drug plans. She outlines the rules plans should follow and how to report questionable tactics.
30 min
RESOURCE
Different paths to Medicare
Explains the paths to signing up for Medicare. Some are automatically enrolled, while others must actively sign-up.
PDF
6.68 MB
RESOURCE
Casework: Medicare Enrollment (Part A, Part B, & Part D) & the Inflation Reduction Act (IRA)
Discover Medicare eligibility requirements for people who immigrate to the U.S., including premium cost and late enrollment penalty possibilities. (Fictional Character: Mr. Santos)
PDF
394.27 KB
RESOURCE
Casework: Medicare & People Leaving Incarceration
Many federal benefits are paused during a period of incarceration. Review how the suspension in Social Security benefits impacts Medicare eligibility and coverage during incarceration and possible resolutions after release.
PDF
416.57 KB
RESOURCE
Casework: Medicare Coverage for Ambulance Transportation
Explore situational and documentation requirements to better understand Medicare’s coverage of Ambulance transportation, like for an emergency request and for a hospital transfer. (Fictional Character: Mr. Greene)
PDF
308.99 KB
RESOURCE
2024 Casework Scenarios
This packet contains seven worksheets depicting possible scenarios related to the Medicare program. Select here to view the description for each scenario and the option to download them individually.
ZIP
2.28 MB
RESOURCE
Casework: Medicare & Skilled Nursing Facility (SNF) Stays Beyond 100 Days
Explore Medicare’s coverage requirements for inpatient care in a SNF, including what happens after a stay exceeds the 100-day benefit period limit. (Fictional Character: Mrs. Drummond)
PDF
337.55 KB
RESOURCE
Casework: Losing Enrollment in a Medicare Savings Program (MSP) & State Buy-in
Review the consequences of losing enrollment in a Medicare Savings Program and what an individual can do to request reinstatement of state buy-in. (Fictional Character: Mr. Patel)
PDF
360.17 KB
RESOURCE
Casework: Medicare Savings Programs
For people covered by a Qualified Health Plan in the Health Insurance Marketplace®, cost-saving possibilities can change when you become eligible for Medicare.
PDF
407.77 KB
E-COURSE
Coordination of Benefits with Medicare
This course explains how and when Medicare coordinates claims payments when a person with Medicare has other insurance.
30 min
RESOURCE
Casework: Medigap Enrollment & Guaranteed Issue Rights
Medicare Supplement Insurance often helps with out-of-pocket costs associated with Medicare. Explore protections and options for coverage in the event a Medigap insurer goes out of business. (Fictional Character: Ms. Andrews)
PDF
296.29 KB
PAST EVENT
Workshop: Using Plan Finder to Find the Medicare Coverage that’s Right for You
This workshop demonstrates how to shop and compare Medicare plan options using Plan Finder on Medicare.gov.
1 hr 20 min
E-COURSE
Automatic enrollment: Part A / B
You'll learn when Medicare enrollment is automatic. In the past, typical ages for Medicare and Social Security benefits enrollment were the same. Now, that has changed.
1 hr
PAST EVENT
Workshops: Medicare & Other Insurance - Who Pays When?
This workshop will explain different payers’ responsibilities when people have both Medicare and certain other types of health and/or prescription drug coverage, sometimes referred to as coordination of benefits.
1 hr 50 min
PAST EVENT
Workshop: Understanding Your Medicare Health Care Options
This workshop explains Medicare health plan options other than Original Medicare with a primary focus on Medicare Advantage (sometimes called Medicare Part C).
2 hr 10 min
PAST EVENT
June NTP Medicare Update & Education Webinar
Presents “Preparing to Train: Strategies and tips to reach your audience” presentation and information about NTP announcements & resources, Men’s Health Month, Alzheimer’s & Brain Awareness Month, and Medicare Fraud Prevention Week.
1 hr 30 min
PAST EVENT
Understanding Medicare - Day 1
Explains Medicare enrollment and eligibility; SSA and CMS roles and responsibilities; cost and coverage under Medicare Part A and Medicare Part B; why enrolling on time is important; and an overview of Medicare Supplement Insurance (Medigap) policies.
2 hr 5 min
PAST EVENT
Understanding Medicare - Day 2
Explains Medicare drug coverage (Part D); MA Plans; coordination of benefits; how to detect and report suspected Medicare fraud, waste, and abuse; and different resources to help you find answers to Medicare policy and coverage questions.
2 hr 5 min
PAST EVENT
October NTP Medicare Update & Education Webinar
This recorded webinar shares Medicare updates and information about
- Finding Answers to Medicare Questions (Online resources)
- New & Updated Resources
- Open Enrollment Period Reminders & Resources
1 hr 20 min
PAST EVENT
March NTP Medicare Update & Education Webinar
This recording covers "Medicare Rights & Protections." The NTP team also presented information about:
- Medicare Updates for March 2024
- New and updated resources
- Patient Safety Awareness Week (March 10-16)
1 hr 30 min
PAST EVENT
January NTP Medicare Update & Education Webinar
This recorded webinar covers the "Medicare Advantage & Other Medicare Health Plans" presentation and information about Year in Medicare Updates for January 2024, Marketplace Open Enrollment Period, Flu Shots & Vaccinations, January Observances.
1 hr 25 min
PAST EVENT
November NTP Medicare Update & Education Webinar
This recorded webinar presents Marketplace to Medicare: What You Can Expect and shares Medicare updates and information about "Year in Medicare updates for November 2023," November Observances (American Diabetes Month, Lung Cancer Awareness Month, COPD Awareness Month, National Alzheimer's Awareness Month, Veteran's Day), and Marketplace Open Enrollment Period Updates.
1 hr 25 min
RESOURCE
Cobertura de medicamentos usando Medicare (Medicare Part D Prescription Drug Coverage)
Este módulo, “Cobertura de Medicare para Medicamentos Recetados”, explican la cobertura de medicamentos recetados de Medicare.
PowerPoint
48.22 MB
RESOURCE
Medicaid y el Programa de Seguro Médico para Niños
Este módulo explican Medicaid, CHIP y las consideraciones para quienes tienen tanto Medicare como Medicaid.
PowerPoint
16.47 MB
PAST EVENT
June NTP Medicare Update & Education Webinar
This recorded webinar shares Medicare updates and information about
- Preparing to Train (Strategies & Tips to Reach your Audience)
- New & Updated Resources
- Save the Date: 2023 NTP Virtual Workshops
1 hr 30 min
RESOURCE
Derechos y Protecciones de Medicare
El módulo “Derechos y Protecciones de Medicare” explica los derechos, las protecciones y los procesos de apelaciones para personas inscriptas en Medicare.
PowerPoint
16.3 MB
RESOURCE
eMedicare: Improving Compare Tools
Explains Care Compare and shows you an improved redesign of the 8 existing compare tools into a single user-friendly interface with quality, price, volume, and other data, which will be available on Medicare.gov when we launch it in late summer 2020. Recorded August 24, 2020.
Video
RESOURCE
Ready to choose a Medicare Plan?
This Medicare Plan Finder resource helps people with Medicare know what to consider when shopping for health and drug plans.
PDF
191.79 KB
PAST EVENT
March NTP Update and Education Webinar
This recorded webinar shares Medicare updates and information about:
- Year in Medicare - March 2023
- New NTP self-paced course
- Patient Safety Awareness Week (March 12-18)
- National Doctors' Day
- National Kidney Month
1 hr 30 min
E-COURSE
Still working: Part A / B
Even if you have coverage through current employment, you may still need to make some important Medicare enrollment decisions about Part A (Hospital Insurance) and Part B (Medical Insurance).
1 hr 30 min
E-COURSE
Still working: Medigap, Part D / C
If you delayed enrollment in Medicare because you were still working at age 65 and you aren't getting Social Security or Railroad Retirement benefits, you should be aware of how that decision can impact your enrollment and timing for Medicare Supplement Insurance (Medigap), Medicare Prescription Drug Coverage (Part D), and Medicare Advantage (Part C).
1 hr 30 min
RESOURCE
Provider Data Catalog (PDC) Webinar
The PDC will better serve stakeholders who access quality, price, and volume data sets like those currently found on data.Medicare.gov. This webinar shows the improved portal, which will be available on data.CMS.gov when it’s launched in late summer 2020. Recorded August 10, 2020.
Video
RESOURCE
Medicare & Tax-Favored Health Programs
Explains tax-favored health programs and basic information about how those programs work with Medicare.
PowerPoint
3.08 MB
E-COURSE
Immigrants and Medicare
You'll learn when non-United States (U.S.) citizens, who move from other countries to the U.S. may qualify to get Medicare coverage. Timing of enrollment depends on their permanent resident status and how long they've lived in the U.S.
30 min
E-COURSE
Medicare enrollment: U.S. citizens living abroad
You'll learn about enrollment considerations for U.S. citizens who live abroad, or plan to live abroad, understand if and when they can enroll in Medicare, how to enroll, and how their decisions can affect coverage and costs.
1 hr 30 min
E-COURSE
Medicare & Tax-Favored Health Programs
You'll learn the basics about what tax-favored health programs are and what you need to know, as you counsel people with Medicare to help them avoid possible penalties.
30 min
E-COURSE
Medicare Advantage
You'll get answers to common questions about Medicare Advantage Plans along with resources and job aids to help as you counsel people with Medicare.
30 min
E-COURSE
Medicare enrollment: People with disabilities
You'll learn about enrollment and coverage considerations for people with disabilities who are under 65 and what their options will be when they turn 65.
1 hr
E-COURSE
Medicare & Medicaid Fraud, Waste, and Abuse Prevention
You'll learn how to prevent, spot, and report suspected fraud, waste, or abuse in the Medicare and Medicaid Programs.
30 min
RESOURCE
Medicare Supplemental Insurance (Medigap) Policies
Provides insight on how Medigap policies work with Medicare, what the policies cover and how they are structured, and when to buy a Medigap policy.
PowerPoint
13.1 MB
RESOURCE
Job Aid: Medicare Part C and Part D Enforcement Actions
This information is intended to help State Health Insurance Assistance Program (SHIP) counselors and others who help people with Medicare explain plan enforcement actions while using the Medicare Plan Finder (MPF).
PDF
213.47 KB
RESOURCE
Shop for Plans Using Your Medicare Account
This Medicare Plan Finder resource helps people with Medicare learn how to create an account and why it’s important.
PDF
306.79 KB
RESOURCE
Medicare and Other Programs for People With Disabilities
Provides an overview of eligibility and enrollment for Social Security programs and Medicare; and summarizes and explains options for people with disabilities and/or limited income and resources.
PowerPoint
10.76 MB
RESOURCE
Medicaid & the Children’s Health Insurance Program
Provides an overview of Medicaid and the Children’s Health Insurance Program's (CHIP), eligibility, benefits, and administration. Also includes state help information for Medicare-Medicaid enrollees.
PowerPoint
16.32 MB
RESOURCE
Medicare Advantage and Other Medicare Health Plans
Provides a comprehensive overview of Medicare Advantage Plans. It also includes a detailed lesson on marketing guidelines and the ways health plans may or may not market their plans.
PowerPoint
12.06 MB
RESOURCE
Medicare and Medicaid Fraud and Abuse Prevention
Explains Medicare and Medicaid fraud, waste, and abuse prevention, detection, reporting, and recovery.
PowerPoint
22.83 MB
RESOURCE
Drug Coverage When Using Medicare
Provides basic information about Medicare prescription drug coverage, benefits and costs, eligibility and enrollment, extra help, comparing and choosing plans, and coverage determinations and appeals.
PowerPoint
48.18 MB
RESOURCE
Medicare for People with End-Stage Renal Disease
Explains the Medicare Program for people with End-Stage Renal Disease (ESRD), like eligibility and enrollment, coverage, and health plan options. Also provides additional sources of information.
PowerPoint
15.48 MB
RESOURCE
Coordination of Benefits
Explains the rules that govern the payers‘ responsibility when people have Medicare and certain other types of health and/or prescription drug coverage.
PowerPoint
20.79 MB
RESOURCE
Drug Coverage under Different Parts of Medicare
Provides an overview of drug coverage under Medicare Part A (Hospital Insurance), Medicare Part B (Medical Insurance), Medicare Advantage Plans with prescription drug coverage, and Medicare Prescription Drug Plans.
PDF
263.65 KB
RESOURCE
Medicare Rights & Protections
Explains the rights and protections afforded to someone enrolled in Original Medicare, a Medicare Advantage Plan, another Medicare health plan, or a Medicare Prescription Drug Plan.
PowerPoint
16.06 MB
RESOURCE
2025 Getting Started with Medicare
Provides a basic overview of the Medicare Program—Part A, Part B, Medigap Policies, Part C, Part D, the Federally-facilitated Health Insurance Marketplace, and Medicaid.
PowerPoint
13.22 MB
RESOURCE
Medicare Advantage y otros planes de salud de Medicare
Explica las opciones del plan de salud de Medicare a diferencia de Medicare Original.
PowerPoint
12.07 MB
RESOURCE
Medicare y otros programas para personas con discapacidades
En este módulo de capacitación, se explican Medicare y otros programas para personas con incapacidades.
PowerPoint
10.77 MB
RESOURCE
Prevención de Fraudes, Derroches y Abusos contra Medicare y Medicaid
Este Módulo explica la prevención de fraudes, derroches y abusos contra Medicare y Medicaid.
PowerPoint
23.25 MB
RESOURCE
Medicare para personas con enfermedad renal en etapa final
Este módulo de capacitación explica la cobertura de Medicare para personas con enfermedad renal en etapa final (end-stage renal disease, ESRD).
PowerPoint
15.5 MB
RESOURCE
Coordinación de Beneficios
Este módulo, "Coordinación de beneficios (COB)", se explican las diferentes responsabilidades de pago para personas que tienen Medicare y otros tipos de cobertura médica o de medicamentos recetados.
PowerPoint
20.79 MB
RESOURCE
Pólizas del Seguro Suplementario de Medicare
Este módulo de capacitación de Medigap analizan cómo funcionan las pólizas de Medigap con Medicare, qué cubren las pólizas de Medigap, cómo están estructuradas y cuándo se debe comprar una póliza de Medigap.
PowerPoint
13.11 MB
RESOURCE
Health Insurance Marketplace® Basics
Health Insurance Marketplace® Basics: Find Health Options that Meet Your Needs & Fit Your Budget,” explains the Marketplace and other health coverage options.
PowerPoint
11.65 MB
RESOURCE
Marketplace to Medicare: What You Can Expect
Marketplace to Medicare: What You Can Expect focuses on the Health Insurance Marketplace® (sometimes called the “Marketplace” or “Exchange”) and what people with Medicare need to know.
PowerPoint
10.26 MB
RESOURCE
Job Aid: 2025 Standard Drug Costs
The 2025 Medicare standard drug costs, including benefit parameters and Extra Help co-payments (2024 costs included for comparison).
PDF
314.54 KB
RESOURCE
Job Aid: Web Resources
Tips for resources that are found on CMS’s and other government websites.
PDF
468.61 KB
RESOURCE
Job Aid: 2024 Medicare Savings Program (MSP)
An overview of Medicare Savings Programs (MSP). Includes monthly income limits and the Medicare costs covered.
PDF
295.93 KB
RESOURCE
Job Aid: 2025 Medicare Appeals Processes
Compares the 2025 appeals processes for Medicare Part A and Part B (Fee-for-Service), Medicare Advantage
(Part C), and Medicare Drug (Part D).
PDF
396.22 KB