Training Modules (PowerPoints)

  • CMS Actions to Address the Opioid Crisis

    Explains the actions that the Centers for Medicare & Medicaid Services (CMS) is taking to address the opioid crisis in detail as it relates to current data and coverage through Medicare, Medicaid, and the Marketplace.

  • Medicare & Tax-Favored Health Programs

    Explains tax-favored health programs and basic information about how those programs work with Medicare.

    Language: English

  • Getting Started with Medicare

    Provides a basic overview of the Medicare Program—Part A, Part B, Medigap Policies, Part C, Part D, the Federally-facilitated Health Insurance Marketplace, and Medicaid.

    Language: English

  • Comenzando con Medicare (Getting Started with Medicare)

    Explica los aspectos básicos del programa de Medicare—Parte A, Parte B, Medigap, planes MA, Parte D, Mercado de Seguros Médicos®.

    Language: Spanish

  • Medicare Rights and Protections

    Explains the rights and protections afforded to someone enrolled in Original Medicare, a Medicare Advantage Plan, another Medicare health plan, or a Medicare Prescription Drug Plan.

    Language: English

  • Derechos y Protecciones de Medicare (Medicare Rights and Protections)

    El módulo “Derechos y Protecciones de Medicare” explica los derechos, las protecciones y los procesos de apelaciones para personas inscriptas en Medicare.

    Language: Spanish

  • Medicare Supplemental Insurance (Medigap) Policies

    Provides insight on how Medigap policies work with Medicare, what the policies cover and how they are structured, and when to buy a Medigap policy.

    Language: English

  • Pólizas del Seguro Suplementario de Medicare (Supplemental Insurance (Medigap) Policies)

    Este módulo de capacitación de Medigap analizan cómo funcionan las pólizas de Medigap con Medicare, qué cubren las pólizas de Medigap, cómo están estructuradas y cuándo se debe comprar una póliza de Medigap.

    Language: Spanish

  • Coordination of Benefits

    Explains the rules that govern the payers‘ responsibility when people have Medicare and certain other types of health and/or prescription drug coverage.

    Language: English

  • Coordinación de Beneficios (Coordination of Benefits (COB))

    Este módulo, "Coordinación de beneficios (COB)", se explican las diferentes responsabilidades de pago para personas que tienen Medicare y otros tipos de cobertura médica o de medicamentos recetados.

    Language: Spanish

  • Medicare for People with End-Stage Renal Disease

    Explains the Medicare Program for people with End-Stage Renal Disease (ESRD), like eligibility and enrollment, coverage, and health plan options. Also provides additional sources of information.

    Language: English & Spanish

  • Medicare para personas con enfermedad renal en etapa final (Medicare for People with End-Stage Renal Disease)

    Este módulo de capacitación explica la cobertura de Medicare para personas con enfermedad renal en etapa final (end-stage renal disease, ESRD).

    Language: Spanish

  • Medicare Drug Coverage (Part D)

    Provides basic information about Medicare prescription drug coverage, benefits and costs, eligibility and enrollment, extra help, comparing and choosing plans, and coverage determinations and appeals.

    Language: English

  • Cobertura de Medicare para Medicamentos Recetados (Medicare Part D Prescription Drug Coverage)

    Este módulo, “Cobertura de Medicare para Medicamentos Recetados”, explican la cobertura de medicamentos recetados de Medicare.

    Language: Spanish

  • Medicare and Medicaid Fraud and Abuse Prevention

    Explains Medicare and Medicaid fraud, waste, and abuse prevention, detection, reporting, and recovery.

    Language: English

  • Prevención de Fraudes, Derroches y Abusos contra Medicare y Medicaid (Medicare and Medicaid Fraud and Abuse Prevention)

    Este Módulo explica la prevención de fraudes, derroches y abusos contra Medicare y Medicaid.

    Language: Spanish

  • Medicare Advantage and Other Medicare Health Plans

    Provides a comprehensive overview of Medicare Advantage Plans. It also includes a detailed lesson on marketing guidelines and the ways health plans may or may not market their plans.

    Language: English

  • Medicare Advantage y otros planes de salud de Medicare (Medicare Advantage and Other Medicare Health Plans)

    Explica las opciones del plan de salud de Medicare a diferencia de Medicare Original.

    Language: Spanish

  • Medicaid & the Children’s Health Insurance Program

    Provides an overview of Medicaid and the Children’s Health Insurance Program's (CHIP), eligibility, benefits, and administration. Also includes state help information for Medicare-Medicaid enrollees.

    Language: English

  • Medicaid y el Programa de Seguro Médico para Niños (Medicaid & the Children’s Health Insurance Program (CHIP))

    Este módulo explican Medicaid, CHIP y las consideraciones para quienes tienen tanto Medicare como Medicaid.

    Language: Spanish

  • Medicare and Other Programs for People With Disabilities

    Provides an overview of eligibility and enrollment for Social Security programs and Medicare; and summarizes and explains options for people with disabilities and/or limited income and resources.

    Language: English

  • Medicare y otros programas para personas con incapacidades (Medicare and Other Programs for People With Disabilities)

    En este módulo de capacitación, se explican Medicare y otros programas para personas con incapacidades.

    Language: Spanish


  • Job Aid: 2021 Medicare Amounts

    Summarizes the 2021 Medicare cost amounts for Part A (Hospital Insurance), Part B (Medical Insurance), and Part D (Prescription Drug Coverage).

  • Job Aid: 2021 Medicare Appeals Processes

    Compares the 2021 appeals process for Medicare Part A and Part B (Fee-for-Service).

    Language: English

  • Job Aid: 2021 Medicare Appeals Processes (Spanish)

    Compares the 2021 appeals process for Medicare Part A and Part B (Fee-for-Service).

    Language: Spanish

  • Medicare Open Enrollment Toolkit—Getting Ready for 2021

    This toolkit includes PowerPoint presentations and related materials to help those who assist people with Medicare make informed decisions about their 2021 health care coverage.

  • Medicare Plan Finder

    The Medicare Plan Finder on helps people with Medicare compare and choose coverage options, including Medicare health and drug plans. This PowerPoint presentation walks through Plan Finder updates.

  • Adding Drugs & Pharmacies in Medicare Plan Finder

    Discusses adding drugs & pharmacies in Medicare Plan Finder. Medicare Plan Finder has made it easier to update your information so you can get helpful estimates to pick a plan that meets your needs.

  • Create an Account for a Personalized Medicare Plan Finder Experience

    Explains the benefits of creating a Plan Finder account. You’ll need to create an account to access personalized information and features.

  • Things to Consider When Choosing a Medicare Plan

    Discusses things to consider when you compare Medicare health or drug plans at

  • Drug Coverage under Different Parts of Medicare

    Provides an overview of drug coverage under Medicare Part A (Hospital Insurance), Medicare Part B (Medical Insurance), Medicare Advantage Plans with prescription drug coverage, and Medicare Prescription Drug Plans.

  • Medicare and the Marketplace

    This presentation focuses on the Health Insurance Marketplace® (sometimes called the “Marketplace” or “Exchange,”) and what people with Medicare need to know.

    HEALTH INSURANCE MARKETPLACE is a registered service mark of HHS.

  • Job Aid: 2021 Medicare Amounts (in other languages)

    Summarizes the 2021 Medicare cost amounts for Part A (Hospital Insurance), Part B (Medical Insurance), and Part D (Prescription Drug Coverage).

    Language: Multiple

  • Job Aid: Web Resources

    Tips for resources that are found on CMS’s and other government websites.

    Language: English

  • Job Aid: Medicare Card

    Shows a sample of the Medicare card.

    Language: English

  • Job Aid: 2021 Medicare Savings Program (MSP)

    An overview of Medicare Savings Programs (MSP). Includes monthly income limits and the Medicare costs covered.

    Language: English

  • Job Aid: 2020/2021 Standard Drug Benefit

    The 2020-2021 Medicare standard drug benefit amounts, including benefit parameters and Extra Help co-payments.

    Language: English

  • Learning Activity: Medicare Wuzzles

    Includes a series of Medicare brainteaser puzzles that may be used during training.

    Language: English

  • Learning Activity: Medicare Alphabet Soup

    An interactive activity that can be used during Medicare training. Participant sheet and answer sheet included.

    Language: English

  • Learning Activity: Medicare Board Game

    An interactive game that can be used to review Medicare information during training. Leader guide, game board, and question cards available for download.

    Language: English


  • Easy to follow step-by-step instructions on how to use Medicare Plan Finder to find and compare plans in your area that meet your needs. Official Medicare video.

  • The PDC will better serve stakeholders who access quality, price, and volume data sets like those currently found on This webinar shows the improved portal, which will be available on when it’s launched in late summer 2020.

  • Explains Care Compare and shows you an improved redesign of the 8 existing compare tools into a single user-friendly interface with quality, price, volume, and other data, which will be available on when we launch it in late summer 2020.

  • This video shows you how to navigate the CMS National Training Program's (NTP) new website. It will show you how to locate program-related training sessions and resources on topics such as Medicare and Medicaid, and walks you through the steps of enrolling in and taking a course.