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Training Materials

  • Module 00 - Medicare – Getting Started

    Provides a basic overview of the Medicare Program—Part A, Part B, Medigap Policies, Part C, Part D, the Federally-facilitated Health Insurance Marketplace, and Medicaid.

    Language: English & Spanish

  • Module 02 - Medicare Rights and Protections

    Explains the rights and protections afforded to someone enrolled in Original Medicare, a Medicare Advantage Plan, another Medicare health plan, or a Medicare Prescription Drug Plan.

    Language: English & Spanish

  • Module 03 – Supplemental Insurance (Medigap) Policies

    Provides insight on how Medigap policies work with Medicare, what the policies cover and how they are structured, and when to buy a Medigap policy.

    Language: English & Spanish

  • Module 05 - Coordination of Benefits

    Explains the rules that govern the payers‘ responsibility when people have Medicare and certain other types of health and/or prescription drug coverage.

    Language: English & Spanish

  • Module 06 - Medicare for People with End-Stage Renal Disease

    Explains the Medicare Program for people with End-Stage Renal Disease (ESRD), like eligibility and enrollment, coverage, and health plan options. Also provides additional sources of information.

    Language: English & Spanish

  • Module 07 - Medicare Preventive Services

    Explains Medicare-covered preventive services, why these services are important, and who is eligible.

    Language: English & Spanish

  • Module 08 - CMS Program Resources

    Highlights the programs and resources administered by the Centers for Medicare & Medicaid Services (CMS).

    Language: English & Spanish

  • Module 09 - Medicare Part D Prescription Drug Coverage

    Provides basic information about Medicare prescription drug coverage, benefits and costs, eligibility and enrollment, extra help, comparing and choosing plans, and coverage determinations and appeals.

    Language: English

  • Module 10 - Medicare and Medicaid Fraud and Abuse Prevention

    Explains Medicare and Medicaid fraud, waste, and abuse prevention, detection, reporting, and recovery.

    Language: English & Spanish

  • Module 11 - Medicare Advantage Plans

    Provides a comprehensive overview of Medicare Advantage Plans. It also includes a detailed lesson on marketing guidelines and the ways health plans may or may not market their plans.

    Language: English & Spanish

  • Module 12 - Medicaid & the Children’s Health Insurance Program

    Provides an overview of Medicaid and the Children’s Health Insurance Program's (CHIP), eligibility, benefits, and administration. Also includes state help information for Medicare-Medicaid enrollees.

    Language: English & Spanish

  • Module 13 - Medicare and Other Programs for People With Disabilities

    Provides an overview of eligibility and enrollment for Social Security programs and Medicare; and summarizes and explains options for people with disabilities and/or limited income and resources.

    Language: English & Spanish

  • 2018 Medicare Open Enrollment Presentations

    This toolkit includes PowerPoint presentations and related materials to help those who assist people with Medicare make informed decisions about their 2019 health care coverage.

Tools

  • Getting Ready for the Medicare Open Enrollment Period For Coverage in 2019

    Discusses the Medicare Open Enrollment Period (OEP) and provide information about program changes and updates that partners can use to help people with Medicare make coverage decisions for the following year.

    Language: English

  • The Medicare Plan Finder Worksheet

    Organize the information needed to find and compare Medicare health and/or drug plans.

    Language: English

  • Tax-Favored Programs and Medicare Health Care Costs

    Explains the various programs designed to give individuals tax advantages to offset health care costs, and how these programs impact people with Medicare.

    Language: English

  • Job Aid: 2019 Medicare Amounts

    Summarizes the 2019 Medicare cost amounts for Part A (Hospital Insurance), Part B (Medical Insurance), and Part D (Prescription Drug Coverage).

    Language: English

  • Job Aid: 2018 Medicare Amounts

    Summarizes the 2018 Medicare cost amounts for Part A (Hospital Insurance), Part B (Medical Insurance), and Part D (Prescription Drug Coverage).

    Language: English

  • Job Aid: 2018 Medicare Amounts (in other languages)

    Summarizes the 2018 Medicare cost amounts for Part A (Hospital Insurance), Part B (Medical Insurance), and Part D (Prescription Drug Coverage).

    Language: Multiple

  • Job Aid: Medicare Drug Coverage Under Parts A, B, and D

    A table identifying Medicare coverage of medically-necessary prescription drugs under Parts A, B, and D.

    Language: English

  • Job Aid: Frequently Used Medicare Acronyms

    An alphabetical listing of Medicare acronyms used in the National Training Program training materials.

    Language: English

  • Job Aid: Web Resources

    Tips for resources that are found on CMS’s and other government websites.

    Language: English

  • Job Aid: New Medicare Card

    Shows a sample of the new Medicare card.

    Language: English

  • Job Aid: 2018 Medicare Savings Program (MSP)

    An overview of Medicare Savings Programs (MSP). Includes monthly income limits and the Medicare costs covered.

    Language: English

  • Job Aid: 2019 Comparison of the Parts A, B, C, and D Appeals Processes

    Compares the 2019 appeals process for Medicare Parts A, B, C and D, including the levels of appeal with corresponding timeframes.

    Language: English

  • Job Aid: 2018 Comparison of the Parts A, B, C, and D Appeals Processes

    Compares the 2018 appeals process for Medicare Parts A, B, C and D, including the levels of appeal with corresponding timeframes.

    Language: Spanish

  • Job Aid: CMS National Training Program—About Us

    Explains each of the CMS National Training Program (NTP) resources, training events, and courses on CMS.gov available for partners, stakeholders, not-for-profit professionals, and volunteers who counsel people with Medicare.

  • Job Aid: 2018/2019 Standard Drug Benefit

    The 2018-2019 Medicare standard drug benefit amounts, including benefit parameters and Extra Help co-payments.

    Language: English

  • Learning Activities Overview

    Summarizes interactive activities that may be used during Medicare training.

    Language: English

  • Learning Activity: Medicare Wuzzles

    Includes a series of Medicare brainteaser puzzles that may be used during training.

    Language: English

  • Learning Activity: Medicare Alphabet Soup

    An interactive activity that can be used during Medicare training. Participant sheet and answer sheet included.

    Language: English

  • Learning Activity: Medicare Board Game

    An interactive game that can be used to review Medicare information during training. Leader guide, game board, and question cards available for download.

    Language: English

  • Medicare Open Enrollment: 1800Medicare

    Explains 1-800-MEDICARE’s call center, alternate channels for reaching the call center, and general tips to remember for open enrollment.

    Language: English

Videos

  • This video shows you how to navigate the CMS National Training Program's (NTP) new website. It will show you how to locate program-related training sessions and resources on topics such as Medicare and Medicaid, and walks you through the steps of enrolling in and taking a course.